As our business customer, you can choose delivery either to your corporate address, directly to the venue or to an Alko store location.

The speed of delivery is affected by the availability of the ordered products. Alko has three different delivery times for products. Orders are always sent in one delivery, when all the products in the order are available in stock. The choice of delivery method and the delivery location also affect the delivery time.

For online shop orders, you can see the estimated delivery date when you choose the method of delivery and payment when placing the order. You can also check the date from the order confirmation or the My Alko section on the Alko.fi web page.

Delivery to business premises

The order is delivered to the company’s address or the event venue on the entrance floor. If the order includes a serving licence number, the order can only be delivered to the licenced premise.

Products available in webshop stock

Capital area and larger cities

• delivery in 2 working days

Other areas (see exceptions*)

 

• delivery in 3-4 working days 

*Lapland and archipelago

 

• delivery in 5-6 working days
  
  

Products available in 6–10 working days

Capital area and larger cities

• delivery in 6 working days.

Other areas (see exceptions*)

• delivery in 7-8 working days.

*Lapland and archipelago

• delivery in 9-10 working days.

Products available in 8–15 working days

• estimated delivery in 8–15 working days (free delivery).

Time-specific delivery

If you want a business delivery on a specific working day and time, select time-specific delivery. You can request a delivery date at the earliest five working days and up to three months from the placement of the order. The transport company will call you before the delivery.

• Products available in webshop stock: delivery at the earliest 5 working days after ordering

• Products available in 6–7 working days: delivery at the earliest 7 working days from the order

• Products available in 8–15 working days: please contact our customer service customerservice@alko.fi

Upstairs delivery

If possible all orders are delivered to the lower or higher floors, if access to the premises is unobstructed. If necessary, you  can order a separate floor delivery service, in which case the order can be delivered to the desired floor, even in areas with more difficult access. Send us a request for a delivery to upper floors by email to customerservice@alko.fi after you have placed an online shop order. Please also indicate the order number in your message.

Collection from a store

The order will be delivered to a store of your choosing. Collection from a store is free of charge. Faster delivery collected from a store is 9 €.

Products available in webshop stock

Capital area and larger cities

• delivery in 2 working days (faster delivery)

• delivery in 4–5 working days (free delivery).

Other areas (see exceptions*)

• delivery in 3-4 working days (faster delivery)
• delivery in 5-6 working days (free delivery).

*Utsjoki, Kilpisjärvi, Hetta, Saariselkä, Nauvo

• delivery in 5-6 working days (faster delivery)
• delivery in 7-8 working days (free delivery).
  
  

Products available in 6–10 working days

Capital area and larger cities

• delivery in 6 working days (free delivery).

Other areas (see exceptions*)

• delivery in 7-8 working days (free delivery).

*Utsjoki, Kilpisjärvi, Hetta, Saariselkä, Nagu

• delivery in 9-10 working days (free delivery).

Products available in 8–15 working days

• estimated delivery in 8–15 working days (free delivery).

Collection from a pick-up point

The order will be delivered to the pick-up point of your choosing. Pick-up points are local Alko partners authorised to hand over online shop orders of alcoholic beverages on our behalf. Delivery collected from a pick-up point is 9 €.

Products available in webshop stock

Capital area and larger cities

• delivery in 2 working days 

Other areas (see exceptions*)

• delivery in 3-4 working days 

*Lapland and archipelago

• delivery in 5-6 working days 

Products available in 6–10 working days

Capital area and larger cities

• delivery in 6 working days 

Other areas (see exceptions*)

• delivery in 7-8 working days 

*Lapland and archipelago

• delivery in 9-10 working days 

Products available in 8–15 working days

• estimated delivery in 8–15 working days 

 

Prices and payment

Corporate delivery for online shop orders
from €14 * (incl. VAT)

Corporate delivery for customer service orders
from €14 * (incl. VAT)* + service fees €10

Additional feel for time-specific deliveries
€15 (incl. VAT)**

Additional fee for upstairs deliveries
€25 (incl. VAT)**

Collection from a store
free of charge

Collection from a pick-up point
€9 (incl. VAT)

Express delivery collected from a store
€9 (incl. VAT)

Changes to the delivery address and its additional information after the order has moved to delivery
€10 (incl. VAT)

*The delivery price is determined by weight and location. 

You will see the final delivery price on the checkout page before payment, once the products and delivery address have been selected. Delivery charges are applied at the time of payment in the online store. Delivery fees are charged in the online shop when paying for the order. 

**If you place an order through our customer service or order a delivery to upper floors, you need to make the payment via the Verifone payment link sent by the customer service.

Receiving/collecting an order

The recipient of the order must present an order confirmation and a valid ID. If the recipient is the same person who placed the order, the arrival notification and an ID will be sufficient.

Please note that if you have chosen to collect your order from a store or pick-up point, transport and catering companies cannot be paid to collect your order on your behalf. Under the Alcohol Act, collecting and transporting orders on behalf of a customer in exchange for payment is considered to be an illegal handover.